Legislación
US (United States) Code. Title 15. Chapter 83: Telephone Disclosure and Dispute Resolution
-CITE-
15 USC CHAPTER 83 - TELEPHONE DISCLOSURE AND DISPUTE
RESOLUTION 01/06/03
-EXPCITE-
TITLE 15 - COMMERCE AND TRADE
CHAPTER 83 - TELEPHONE DISCLOSURE AND DISPUTE RESOLUTION
.
-HEAD-
CHAPTER 83 - TELEPHONE DISCLOSURE AND DISPUTE RESOLUTION
-MISC1-
Sec.
5701. Short title; findings.
(a) Short title.
(b) Findings.
SUBCHAPTER I - REGULATION OF UNFAIR AND DECEPTIVE ACTS AND
PRACTICES IN CONNECTION WITH PAY-PER-CALL SERVICES
5711. Federal Trade Commission regulations.
(a) In general.
(b) Rulemaking.
(c) Enforcement.
5712. Actions by States.
(a) In general.
(b) Notice.
(c) Venue.
(d) Investigatory powers.
(e) Effect on State court proceedings.
(f) Limitation.
(g) Actions by other State officials.
5713. Administration and applicability of subchapter.
(a) In general.
(b) Actions by Commission.
5714. Definitions.
SUBCHAPTER II - BILLING AND COLLECTION
5721. Regulations.
(a) In general.
(b) Rulemaking schedule and procedure.
(c) Enforcement.
(d) Correction of billing errors and correction of
credit reports.
5722. Relation to State laws.
(a) State law applicable unless inconsistent.
(b) Regulatory exemptions.
5723. Enforcement.
5724. Definitions.
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15 USC Sec. 5701 01/06/03
-EXPCITE-
TITLE 15 - COMMERCE AND TRADE
CHAPTER 83 - TELEPHONE DISCLOSURE AND DISPUTE RESOLUTION
-HEAD-
Sec. 5701. Short title; findings
-STATUTE-
(a) Short title
This chapter may be cited as the ''Telephone Disclosure and
Dispute Resolution Act''.
(b) Findings
The Congress finds the following:
(1) The use of pay-per-call services, most commonly through the
use of 900 telephone numbers, has grown exponentially in the past
few years into a national, billion-dollar industry as a result of
recent technological innovations. Such services are convenient
to consumers, cost-effective to vendors, and profitable to
communications common carriers.
(2) Many pay-per-call businesses provide valuable information,
increase consumer choices, and stimulate innovative and
responsive services that benefit the public.
(3) The interstate nature of the pay-per-call industry means
that its activities are beyond the reach of individual States and
therefore requires Federal regulatory treatment to protect the
public interest.
(4) The lack of nationally uniform regulatory guidelines has
led to confusion for callers, subscribers, industry participants,
and regulatory agencies as to the rights of callers and the
oversight responsibilities of regulatory authorities, and has
allowed some pay-per-call businesses to engage in practices that
abuse the rights of consumers.
(5) Some interstate pay-per-call businesses have engaged in
practices which are misleading to the consumer, harmful to the
public interest, or contrary to accepted standards of business
practices and thus cause harm to the many reputable businesses
that are serving the public.
(6) Because the consumer most often incurs a financial
obligation as soon as a pay-per-call transaction is completed,
the accuracy and descriptiveness of vendor advertisements become
crucial in avoiding consumer abuse. The obligation for accuracy
should include price-per-call and duration-of-call information,
odds disclosure for lotteries, games, and sweepstakes, and
obligations for obtaining parental consent from callers under 18.
(7) The continued growth of the legitimate pay-per-call
industry is dependent upon consumer confidence that unfair and
deceptive behavior will be effectively curtailed and that
consumers will have adequate rights of redress.
(8) Vendors of telephone-billed goods and services must also
feel confident in their rights and obligations for resolving
billing disputes if they are to use this new marketplace for the
sale of products of more than nominal value.
-SOURCE-
(Pub. L. 102-556, Sec. 1, Oct. 28, 1992, 106 Stat. 4181.)
-REFTEXT-
REFERENCES IN TEXT
This chapter, referred to in subsec. (a), was in the original
''this Act'', meaning Pub. L. 102-556, Oct. 28, 1992, 106 Stat.
4181, which enacted this chapter and section 228 of Title 47,
Telegraphs, Telephones, and Radiotelegraphs, amended sections 227
and 302a of Title 47, enacted provisions set out as a note under
section 302a of Title 47, and amended provisions set out as a note
under section 227 of Title 47. For complete classification of this
Act to the Code, see Tables.
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15 USC SUBCHAPTER I - REGULATION OF UNFAIR AND DECEPTIVE
ACTS AND PRACTICES IN CONNECTION WITH
PAY-PER-CALL SERVICES 01/06/03
-EXPCITE-
TITLE 15 - COMMERCE AND TRADE
CHAPTER 83 - TELEPHONE DISCLOSURE AND DISPUTE RESOLUTION
SUBCHAPTER I - REGULATION OF UNFAIR AND DECEPTIVE ACTS AND
PRACTICES IN CONNECTION WITH PAY-PER-CALL SERVICES
.
-HEAD-
SUBCHAPTER I - REGULATION OF UNFAIR AND DECEPTIVE ACTS AND
PRACTICES IN CONNECTION WITH PAY-PER-CALL SERVICES
-SECREF-
SUBCHAPTER REFERRED TO IN OTHER SECTIONS
This subchapter is referred to in title 47 section 228.
-CITE-
15 USC Sec. 5711 01/06/03
-EXPCITE-
TITLE 15 - COMMERCE AND TRADE
CHAPTER 83 - TELEPHONE DISCLOSURE AND DISPUTE RESOLUTION
SUBCHAPTER I - REGULATION OF UNFAIR AND DECEPTIVE ACTS AND
PRACTICES IN CONNECTION WITH PAY-PER-CALL SERVICES
-HEAD-
Sec. 5711. Federal Trade Commission regulations
-STATUTE-
(a) In general
(1) Advertising regulations
The Commission shall prescribe rules in accordance with this
subsection to prohibit unfair and deceptive acts and practices in
any advertisement for pay-per-call services. Such rules shall
require that the person offering such pay-per-call services -
(A) clearly and conspicuously disclose in any advertising the
cost of the use of such telephone number, including the total
cost or the cost per minute and any other fees for that service
and for any other pay-per-call service to which the caller may
be transferred;
(B) in the case of an advertisement which offers a prize or
award or a service or product at no cost or for a reduced cost,
clearly and conspicuously disclose the odds of being able to
receive such prize, award, service, or product at no cost or
reduced cost, or, if such odds are not calculable in advance,
disclose the factors determining such odds;
(C) in the case of an advertisement that promotes a service
that is not operated or expressly authorized by a Federal
agency but that provides information on a Federal program,
include at the beginning of such advertisement a clear
disclosure that the service is not authorized, endorsed, or
approved by any Federal agency;
(D) shall not direct such advertisement at children under the
age of 12, unless such service is a bona fide educational
service;
(E) in the case of advertising directed primarily to
individuals under the age of 18, clearly and conspicuously
state in such advertising that such individual must have the
consent of such individual's parent or legal guardian for the
use of such services;
(F) be prohibited from using advertisements that emit
electronic tones which can automatically dial a pay-per-call
telephone number;
(G) ensure that, whenever the number to be called is shown in
television and print media advertisements, the charges for the
call are clear and conspicuous and (when shown in television
advertisements) displayed for the same duration as that number
is displayed;
(H) in delivering any telephone message soliciting calls to a
pay-per-call service, specify clearly, and at no less than the
audible volume of the solicitation, the total cost and the cost
per minute and any other fees for that service and for any
other pay-per-call service to which the caller may be
transferred; and
(I) not advertise an 800 telephone number, or any other
telephone number advertised or widely understood to be toll
free, from which callers are connected to an access number for
a pay-per-call service.
(2) Pay-per-call service standards
The Commission shall prescribe rules to require that each
provider of pay-per-call services -
(A) include in each pay-per-call message an introductory
disclosure message that -
(i) describes the service being provided;
(ii) specifies clearly and at a reasonably understandable
volume the total cost or the cost per minute and any other
fees for that service and for any other pay-per-call service
to which the caller may be transferred;
(iii) informs the caller that charges for the call begin at
the end of the introductory message;
(iv) informs the caller that parental consent is required
for calls made by children; and
(v) in the case of a pay-per-call service that is not
operated or expressly authorized by a Federal agency but that
provides information on any Federal program, a statement that
clearly states that the service is not authorized, endorsed,
or approved by any Federal agency;
(B) enable the caller to hang up at or before the end of the
introductory message without incurring any charge whatsoever;
(C) not direct such services at children under the age of 12,
unless such service is a bona fide educational service;
(D) stop the assessment of time-based charges immediately
upon disconnection by the caller;
(E) disable any bypass mechanism which allows frequent
callers to avoid listening to the disclosure message described
in subparagraph (A) after the institution of any price increase
and for a period of time sufficient to give such frequent
callers adequate and sufficient notice of the price change;
(F) be prohibited from providing pay-per-call services
through an 800 number or other telephone number advertised or
widely understood to be toll free;
(G) be prohibited from billing consumers in excess of the
amounts described in the introductory message and from billing
for services provided in violation of the rules prescribed by
the Commission pursuant to this section;
(H) ensure that any billing statement for such provider's
charges shall -
(i) display any charges for pay-per-call services in a part
of the consumer's bill that is identified as not being
related to local and long distance telephone charges; and
(ii) for each charge so displayed, specify, at a minimum,
the type of service, the amount of the charge, and the date,
time, and duration of the call;
(I) be liable for refunds to consumers who have been billed
for pay-per-call services pursuant to programs that have been
found to have violated the regulations prescribed pursuant to
this section or subchapter II of this chapter or any other
Federal law; and
(J) comply with such additional standards as the Commission
may prescribe to prevent abusive practices.
(3) Access to information
The Commission shall by rule require a common carrier that
provides telephone services to a provider of pay-per-call
services to make available to the Commission any records and
financial information maintained by such carrier relating to the
arrangements (other than for the provision of local exchange
service) between such carrier and any provider of pay-per-call
services.
(4) Evasions
The rules issued by the Commission under this section shall
include provisions to prohibit unfair or deceptive acts or
practices that evade such rules or undermine the rights provided
to customers under this subchapter, including through the use of
alternative billing or other procedures.
(5) Exemptions
The regulations prescribed by the Commission pursuant to
paragraph (2)(A) may exempt from the requirements of such
paragraph -
(A) calls from frequent callers or regular subscribers using
a bypass mechanism to avoid listening to the disclosure message
required by such regulations, subject to the requirements of
paragraph (2)(E); or
(B) pay-per-call services provided at nominal charges, as
defined by the Commission in such regulations.
(6) Consideration of other rules required
In conducting a proceeding under this section, the Commission
shall consider requiring, by rule or regulation, that providers
of pay-per-call services -
(A) automatically disconnect a call after one full cycle of
the program; and
(B) include a beep tone or other appropriate and clear signal
during a live interactive group program so that callers will be
alerted to the passage of time.
(7) Special rule for infrequent publications
The rules prescribed by the Commission under subparagraphs (A)
and (G) of paragraph (1) may permit, in the case of publications
that are widely distributed, that are printed annually or less
frequently, and that have an established policy of not publishing
specific prices, advertising that in lieu of the cost disclosures
required by such subparagraphs, clearly and conspicuously
disclose that use of the telephone number may result in a
substantial charge.
(8) Treatment of rules
A rule issued under this subsection shall be treated as a rule
issued under section 57a(a)(1)(B) of this title.
(b) Rulemaking
The Commission shall prescribe the rules under subsection (a) of
this section within 270 days after October 28, 1992. Such rules
shall be prescribed in accordance with section 553 of title 5.
(c) Enforcement
Any violation of any rule prescribed under subsection (a) of this
section shall be treated as a violation of a rule respecting unfair
or deceptive acts or practices under section 45 of this title.
Notwithstanding section 45(a)(2) of this title, communications
common carriers shall be subject to the jurisdiction of the
Commission for purposes of this subchapter.
-SOURCE-
(Pub. L. 102-556, title II, Sec. 201, Oct. 28, 1992, 106 Stat.
4187.)
-SECREF-
SECTION REFERRED TO IN OTHER SECTIONS
This section is referred to in sections 5712, 5713, 5714 of this
title.
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15 USC Sec. 5712 01/06/03
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TITLE 15 - COMMERCE AND TRADE
CHAPTER 83 - TELEPHONE DISCLOSURE AND DISPUTE RESOLUTION
SUBCHAPTER I - REGULATION OF UNFAIR AND DECEPTIVE ACTS AND
PRACTICES IN CONNECTION WITH PAY-PER-CALL SERVICES
-HEAD-
Sec. 5712. Actions by States
-STATUTE-
(a) In general
Whenever an attorney general of any State has reason to believe
that the interests of the residents of that State have been or are
being threatened or adversely affected because any person has
engaged or is engaging in a pattern or practice which violates any
rule of the Commission under section 5711(a) of this title, the
State may bring a civil action on behalf of its residents in an
appropriate district court of the United States to enjoin such
pattern or practice, to enforce compliance with such rule of the
Commission, to obtain damages on behalf of their residents, or to
obtain such further and other relief as the court may deem
appropriate.
(b) Notice
The State shall serve prior written notice of any civil action
under subsection (a) of this section upon the Commission and
provide the Commission with a copy of its complaint, except that if
it is not feasible for the State to provide such prior notice, the
State shall serve such notice immediately upon instituting such
action. Upon receiving a notice respecting a civil action, the
Commission shall have the right (1) to intervene in such action,
(2) upon so intervening, to be heard on all matters arising
therein, and (3) to file petitions for appeal.
(c) Venue
Any civil action brought under this section in a district court
of the United States may be brought in the district wherein the
defendant is found or is an inhabitant or transacts business or
wherein the violation occurred or is occurring, and process in such
cases may be served in any district in which the defendant is an
inhabitant or wherever the defendant may be found.
(d) Investigatory powers
For purposes of bringing any civil action under this section,
nothing in this chapter shall prevent the attorney general from
exercising the powers conferred on the attorney general by the laws
of such State to conduct investigations or to administer oaths or
affirmations or to compel the attendance of witnesses or the
production of documentary and other evidence.
(e) Effect on State court proceedings
Nothing contained in this section shall prohibit an authorized
State official from proceeding in State court on the basis of an
alleged violation of any general civil or criminal antifraud
statute of such State.
(f) Limitation
Whenever the Commission has instituted a civil action for
violation of any rule or regulation under this chapter, no State
may, during the pendency of such action instituted by the
Commission, subsequently institute a civil action against any
defendant named in the Commission's complaint for violation of any
rule as alleged in the Commission's complaint.
(g) Actions by other State officials
(1) Nothing contained in this section shall prohibit an
authorized State official from proceeding in State court on the
basis of an alleged violation of any general civil or criminal
statute of such State.
(2) In addition to actions brought by an attorney general of a
State under subsection (a) of this section, such an action may be
brought by officers of such State who are authorized by the State
to bring actions in such State for protection of consumers and who
are designated by the Commission to bring an action under
subsection (a) of this section against persons that the Commission
has determined have or are engaged in a pattern or practice which
violates a rule of the Commission under section 5711(a) of this
title.
-SOURCE-
(Pub. L. 102-556, title II, Sec. 202, Oct. 28, 1992, 106 Stat.
4190.)
-REFTEXT-
REFERENCES IN TEXT
This chapter, referred to in subsecs. (d) and (f), was in the
original ''this Act'', meaning Pub. L. 102-556, Oct. 28, 1992, 106
Stat. 4181, known as the Telephone Disclosure and Dispute
Resolution Act. For complete classification of this Act to the
Code, see References in Text note set out under section 5701 of
this title and Tables.
-SECREF-
SECTION REFERRED TO IN OTHER SECTIONS
This section is referred to in section 5713 of this title.
-CITE-
15 USC Sec. 5713 01/06/03
-EXPCITE-
TITLE 15 - COMMERCE AND TRADE
CHAPTER 83 - TELEPHONE DISCLOSURE AND DISPUTE RESOLUTION
SUBCHAPTER I - REGULATION OF UNFAIR AND DECEPTIVE ACTS AND
PRACTICES IN CONNECTION WITH PAY-PER-CALL SERVICES
-HEAD-
Sec. 5713. Administration and applicability of subchapter
-STATUTE-
(a) In general
Except as otherwise provided in section 5712 of this title, this
subchapter shall be enforced by the Commission under the Federal
Trade Commission Act (15 U.S.C. 41 et seq.). Consequently, no
activity which is outside the jurisdiction of that Act shall be
affected by this chapter, except for purposes of this subchapter.
(b) Actions by Commission
The Commission shall prevent any person from violating a rule of
the Commission under section 5711 of this title in the same manner,
by the same means, and with the same jurisdiction, powers, and
duties as though all applicable terms and provisions of the Federal
Trade Commission Act (15 U.S.C. 41 et seq.) were incorporated into
and made a part of this subchapter. Any person who violates such
rule shall be subject to the penalties and entitled to the
privileges and immunities provided in the Federal Trade Commission
Act in the same manner, by the same means, and with the same
jurisdiction, power, and duties as though all applicable terms and
provisions of the Federal Trade Commission Act were incorporated
into and made a part of this subchapter.
-SOURCE-
(Pub. L. 102-556, title II, Sec. 203, Oct. 28, 1992, 106 Stat.
4191.)
-REFTEXT-
REFERENCES IN TEXT
The Federal Trade Commission Act, referred to in text, is act
Sept. 26, 1914, ch. 311, 38 Stat. 717, as amended, which is
classified generally to subchapter I (Sec. 41 et seq.) of chapter 2
of this title. For complete classification of this Act to the
Code, see section 58 of this title and Tables.
-CITE-
15 USC Sec. 5714 01/06/03
-EXPCITE-
TITLE 15 - COMMERCE AND TRADE
CHAPTER 83 - TELEPHONE DISCLOSURE AND DISPUTE RESOLUTION
SUBCHAPTER I - REGULATION OF UNFAIR AND DECEPTIVE ACTS AND
PRACTICES IN CONNECTION WITH PAY-PER-CALL SERVICES
-HEAD-
Sec. 5714. Definitions
-STATUTE-
For purposes of this subchapter:
(1) The term ''pay-per-call services'' has the meaning provided
in section 228(i) of title 47, except that the Commission by rule
may, notwithstanding subparagraphs (B) and (C) of section
228(i)(1) of title 47, extend such definition to other similar
services providing audio information or audio entertainment if
the Commission determines that such services are susceptible to
the unfair and deceptive practices that are prohibited by the
rules prescribed pursuant to section 5711(a) of this title.
(2) The term ''attorney general'' means the chief legal officer
of a State.
(3) The term ''State'' means any State of the United States,
the District of Columbia, Puerto Rico, the Northern Mariana
Islands, and any territory or possession of the United States.
(4) The term ''Commission'' means the Federal Trade Commission.
-SOURCE-
(Pub. L. 102-556, title II, Sec. 204, Oct. 28, 1992, 106 Stat.
4191; Pub. L. 104-104, title VII, Sec. 701(b)(1), Feb. 8, 1996, 110
Stat. 147.)
-MISC1-
AMENDMENTS
1996 - Par. (1). Pub. L. 104-104 amended par. (1) generally.
Prior to amendment, par. (1) read as follows: ''The term
'pay-per-call services' has the meaning provided in section 228 of
title 47.''
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15 USC SUBCHAPTER II - BILLING AND COLLECTION 01/06/03
-EXPCITE-
TITLE 15 - COMMERCE AND TRADE
CHAPTER 83 - TELEPHONE DISCLOSURE AND DISPUTE RESOLUTION
SUBCHAPTER II - BILLING AND COLLECTION
.
-HEAD-
SUBCHAPTER II - BILLING AND COLLECTION
-SECREF-
SUBCHAPTER REFERRED TO IN OTHER SECTIONS
This subchapter is referred to in section 5711 of this title;
title 47 section 228.
-CITE-
15 USC Sec. 5721 01/06/03
-EXPCITE-
TITLE 15 - COMMERCE AND TRADE
CHAPTER 83 - TELEPHONE DISCLOSURE AND DISPUTE RESOLUTION
SUBCHAPTER II - BILLING AND COLLECTION
-HEAD-
Sec. 5721. Regulations
-STATUTE-
(a) In general
(1) Rules required
The Commission shall, in accordance with the requirements of
this section, prescribe rules establishing procedures for the
correction of billing errors with respect to telephone-billed
purchases. The rules prescribed by the Commission shall also
include provisions to prohibit unfair or deceptive acts or
practices that evade such rules or undermine the rights provided
to customers under this subchapter.
(2) Substantial similarity to credit billing
The Commission shall promulgate rules under this section that
impose requirements that are substantially similar to the
requirements imposed, with respect to the resolution of credit
disputes, under the Truth in Lending and Fair Credit Billing Acts
(15 U.S.C. 1601 et seq., 1666 et seq.).
(3) Treatment of rule
A rule issued under paragraph (1) shall be treated as a rule
issued under section 57a(a)(1)(B) of this title.
(b) Rulemaking schedule and procedure
The Commission shall prescribe the rules under subsection (a) of
this section within 270 days after October 28, 1992. Such rules
shall be prescribed in accordance with section 553 of title 5.
(c) Enforcement
Any violation of any rule prescribed under subsection (a) of this
section shall be treated as a violation of a rule under section 45
of this title regarding unfair or deceptive acts or practices.
Notwithstanding section 45(a)(2) of this title, communications
common carriers shall be subject to the jurisdiction of the
Commission for purposes of this subchapter.
(d) Correction of billing errors and correction of credit reports
In prescribing rules under this section, the Commission shall
consider, with respect to telephone-billed purchases, the
following:
(1) The initiation of a billing review by a customer.
(2) Responses by billing entities and providing carriers to the
initiation of a billing review.
(3) Investigations concerning delivery of telephone-billed
purchases.
(4) Limitations upon providing carrier responsibilities,
including limitations on a carrier's responsibility to verify
delivery of audio information or entertainment.
(5) Requirements on actions by billing entities to set aside
charges from a customer's billing statement.
(6) Limitations on collection actions by billing entities and
vendors.
(7) The regulation of credit reports on billing disputes.
(8) The prompt notification of credit to an account.
(9) Rights of customers and telephone common carriers regarding
claims and defenses.
(10) The extent to which the regulations should diverge from
requirements under the Truth in Lending and Fair Credit Billing
Acts (15 U.S.C. 1601 et seq., 1666 et seq.) in order to protect
customers, and in order to be cost effective to billing entities.
-SOURCE-
(Pub. L. 102-556, title III, Sec. 301, Oct. 28, 1992, 106 Stat.
4191.)
-REFTEXT-
REFERENCES IN TEXT
The Truth in Lending Act, referred to in subsecs. (a)(2) and
(d)(10), is title I of Pub. L. 90-321, May 29, 1968, 82 Stat. 146,
as amended, which is classified generally to subchapter I (Sec.
1601 et seq.) of chapter 41 of this title. For complete
classification of this Act to the Code, see Short Title note set
out under section 1601 of this title and Tables.
The Fair Credit Billing Act, referred to in subsecs. (a)(2) and
(d)(10), is title III of Pub. L. 93-495, Oct. 28, 1974, 88 Stat.
1511, which is classified principally to part D (Sec. 1666 et seq.)
of subchapter I of chapter 41 of this title. For complete
classification of this Act to the Code, see Short Title of 1974
Amendment note set out under section 1601 of this title and Tables.
-CITE-
15 USC Sec. 5722 01/06/03
-EXPCITE-
TITLE 15 - COMMERCE AND TRADE
CHAPTER 83 - TELEPHONE DISCLOSURE AND DISPUTE RESOLUTION
SUBCHAPTER II - BILLING AND COLLECTION
-HEAD-
Sec. 5722. Relation to State laws
-STATUTE-
(a) State law applicable unless inconsistent
This subchapter does not annul, alter, or affect, or exempt any
person subject to the provisions of this subchapter from complying
with, the laws of any State with respect to telephone billing
practices, except to the extent that those laws are inconsistent
with any provision of this subchapter, and then only to the extent
of the inconsistency. The Commission is authorized to determine
whether such inconsistencies exist. The Commission may not
determine that any State law is inconsistent with any provision of
this subchapter (FOOTNOTE 1) if the Commission determines that such
law gives greater protection to the consumer.
(FOOTNOTE 1) See References in Text note below.
(b) Regulatory exemptions
The Commission shall by regulation exempt from the requirements
of this subchapter any class of telephone-billed purchase
transactions within any State if it determines that under the law
of that State that class of transactions is subject to requirements
substantially similar to those imposed under this subchapter
(FOOTNOTE 1) or that such law gives greater protection to the
consumer, and that there is adequate provision for enforcement.
-SOURCE-
(Pub. L. 102-556, title III, Sec. 302, Oct. 28, 1992, 106 Stat.
4192.)
-REFTEXT-
REFERENCES IN TEXT
This subchapter, referred to the last time in subsecs. (a) and
(b), was in the original ''this chapter'' and was translated as
reading ''this title'' meaning title III of Pub. L. 102-556, to
reflect the probable intent of Congress because Pub. L. 102-556
does not contain chapters.
-CITE-
15 USC Sec. 5723 01/06/03
-EXPCITE-
TITLE 15 - COMMERCE AND TRADE
CHAPTER 83 - TELEPHONE DISCLOSURE AND DISPUTE RESOLUTION
SUBCHAPTER II - BILLING AND COLLECTION
-HEAD-
Sec. 5723. Enforcement
-STATUTE-
The Commission shall enforce the requirements of this
subchapter. For the purpose of the exercise by the Commission of
its functions and powers under the Federal Trade Commission Act (15
U.S.C. 41 et seq.), a violation of any requirement imposed under
this subchapter shall be deemed a violation of a requirement
imposed under that Act. All the functions and powers of the
Commission under that Act are available to the Commission to
enforce compliance by any person with the requirements imposed
under this subchapter, irrespective of whether that person is
engaged in commerce or meets any other jurisdictional tests in that
Act. The Commission may prescribe such regulations as are necessary
or appropriate to implement the provisions of this subchapter.
-SOURCE-
(Pub. L. 102-556, title III, Sec. 303, Oct. 28, 1992, 106 Stat.
4192.)
-REFTEXT-
REFERENCES IN TEXT
The Federal Trade Commission Act, referred to in text, is act
Sept. 26, 1914, ch. 311, 38 Stat. 717, as amended, which is
classified generally to subchapter I (Sec. 41 et seq.) of chapter 2
of this title. For complete classification of this Act to the
Code, see section 58 of this title and Tables.
-CITE-
15 USC Sec. 5724 01/06/03
-EXPCITE-
TITLE 15 - COMMERCE AND TRADE
CHAPTER 83 - TELEPHONE DISCLOSURE AND DISPUTE RESOLUTION
SUBCHAPTER II - BILLING AND COLLECTION
-HEAD-
Sec. 5724. Definitions
-STATUTE-
As used in this subchapter -
(1) The term ''telephone-billed purchase'' means any purchase
that is completed solely as a consequence of the completion of
the call or a subsequent dialing, touch tone entry, or comparable
action of the caller. Such term does not include -
(A) a purchase by a caller pursuant to a preexisting
agreement with the vendor;
(B) local exchange telephone services or interexchange
telephone services or any service that the Federal
Communications Commission determines, by rule -
(i) is closely related to the provision of local exchange
telephone services or interexchange telephone services; and
(ii) is subject to billing dispute resolution procedures
required by Federal or State statute or regulation; or
(C) the purchase of goods or services which is otherwise
subject to billing dispute resolution procedures required by
Federal statute or regulation.
(2) A ''billing error'' consists of any of the following:
(A) A reflection on a billing statement for a
telephone-billed purchase which was not made by the customer
or, if made, was not in the amount reflected on such statement.
(B) A reflection on a billing statement of a telephone-billed
purchase for which the customer requests additional
clarification, including documentary evidence thereof.
(C) A reflection on a billing statement of a telephone-billed
purchase that was not accepted by the customer or not provided
to the customer in accordance with the stated terms of the
transaction.
(D) A reflection on a billing statement of a telephone-billed
purchase for a call made to an 800 or other toll free telephone
number.
(E) The failure to reflect properly on a billing statement a
payment made by the customer or a credit issued to the customer
with respect to a telephone-billed purchase.
(F) A computation error or similar error of an accounting
nature on a statement.
(G) Failure to transmit the billing statement to the last
known address of the customer, unless that address was
furnished less than twenty days before the end of the billing
cycle for which the statement is required.
(H) Any other error described in regulations prescribed by
the Commission pursuant to section 553 of title 5.
(3) The term ''Commission'' means the Federal Trade Commission.
(4) The term ''providing carrier'' means a local exchange or
interexchange common carrier providing telephone services (other
than local exchange services) to a vendor for a telephone-billed
purchase that is the subject of a billing error complaint.
(5) The term ''vendor'' means any person who, through the use
of the telephone, offers goods or services for a telephone-billed
purchase.
(6) The term ''customer'' means any person who acquires or
attempts to acquire goods or services in a telephone-billed
purchase.
-SOURCE-
(Pub. L. 102-556, title III, Sec. 304, Oct. 28, 1992, 106 Stat.
4193.)
-CITE-
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Enviado por: | El remitente no desea revelar su nombre |
Idioma: | inglés |
País: | Estados Unidos |